this was my first Frugi purchase as a gift for my son. On his first outing in it there are now two big thread pulls on the front of the top. This has never happened to any of his clothes ever and he wore this top for two hours and wasn’t doing anything that would make holes in the top. if we cut the two threads, the top will have holes and if we don’t cut the threads, they will pull and make holes. I know wear and tear is nothing to do with you with clothing but I’m highly disappointed this has happened on the first outing so quickly when the top is quite expensive for us and this never happens to my sons clothes ever. Really disappointed in the quality.

Good morning, we are very sorry to hear this and a member of our Customer Service Team will email you directly. Kind regards Celtic & Co